Overview

Psychologists have proved that there is a high correlation between optimism and superior performance. Research also proves that optimists consistently outperform pessimists in sales. Optimism can be learned.

Programme Content

• Optimist versus the Pessimist
• Mental Flexibility and Accuracy
• Emotion Navigation
• The Attraction Principle
• Building Customer Relationships

Structure

2 Consecutive Days

(All participants will receive a participants' workbook and a personal profile)

Outcomes

• Develop positive, flexible and accurate thinking
• Develop bounce back after defeat or rejection
• Build persistence and determination
• Attract and retain customers

Speakers: Mary Keightley and Mark Faulkner

Cost: £280 + VAT